The no suit Business Consultant

Bert Calatz
What you want is simply to be helped with your problem. With your gaps in your operational processes. With your desire for more insights into how your company is really doing. How to realize that desired acquisition or whether you are ready to sell your company.

In short, as a fellow entrepreneur, you just need a listening ear every now and then, someone who holds up a mirror to you but then comes up with solutions. A decisive go-getter who actually helps you further with the development of your company.

Without fuss. And also without a suit. What you do get is a clear analysis of your problem and concrete indications on how to solve it. In addition, I may be temporarily needed but work on as soon as possible unnecessary.

Who am I?

Bert Calatz. Entrepreneur since 1992. Multiple companies. Usually successful, sometimes not. And I'll take that experience with me!

My ideal client?

Administration and accountancy firms up to 10 fte as well as the installation sector are the sectors where I add the most value.

Why without a suit?

It's not the suit. It's about having the guts to break old habits. Do you have the guts to do it differently?

What does it cost?

Investing in yourself and your company creates value. Value based pricing is my starting point

Tips for the accountant

Why keep an administration

There are three reasons why entrepreneurs administer in their current form.

  1. They want to comply with tax obligations.
  2. The financier asks for this.
  3. The entrepreneur himself wants optimal insight.

It goes without saying that 1 applies to all entrepreneurs. But know that for many entrepreneurs this is the end. Your task as an administrative office is then primarily to take care of the VAT returns and the Income Tax.

It also goes without saying that 3, the entrepreneur who wants insight himself, will give you the most space and opportunities in terms of budget and advice. How many 1's and how many 3's do you have as a customer?

Do you want to know more about that? Get in touch and I'll update you.

It's just work.

Administration is not (yet) possible without human intervention. For the time being, checking, correcting and finalizing remains human work. The availability of people, expressed in workable hours, is therefore everything that determines the result to be achieved.

Two simple questions that many offices do NOT have a direct answer to:

  1. How many hours do I have available as an office?
  2. How many hours do I need as an office for my clients?

However automated, having and keeping track of people's availability remains key.

Do you want to know more about that? Get in touch and I'll update you.

What do you know about your customers?

Do you keep track of specific customer characteristics? For example, think of:

  • Industry
  • Target audience.
  • Corporate relationships.
  • Self-employed, SMEs and so on.
But also for example:
  • Turnover at the customer.
  • Customer turnover.
  • Number of entries at customer level (debtor, creditor, bank).
  • Hours worked for per customer and so on.

Keeping track of customer characteristics, if structured and in relation to operational performance, gives you insights that help you further develop your office. So definitely important.

Do you want to know what this can mean for your office, please contact me and I will update you.

lead generation, what is your approach?

Virtually every start-up office uses agencies that offer leads. At that moment and in your opinion the fastest way to customers. And that may just be true.

But now you are further along and you have a mix of customers. And which customers make you the most happy? And would you like more of these customers? If so, executing referral strategy - a method where your ideal customer, with your help, creates the next ideal customer - is a good idea.

Do you want to know more about that? Get in touch and I'll update you.

The ideal workflow

In the ideal workflow, both the customer and the administration office work from the same accounting application. The customer sends the sales invoices from there. The purchase invoices are sent directly to the accounting application. The direct bank link ensures the automatic processing of bank transactions. The VAT return is done from the same application and is therefore automatically processed.

It sounds so nice, but rarely used in practice. Why an external scan and recognize solution. Why let the customer struggle with Word/Excel invoices. Why process the VAT return in an external application. The ideal workflow, there is still a lot to gain.

In conversations I hear many motivations not to do it that way. Personally, I rarely find them really valid. Do you automate for yourself or to help your customer?

Do you want to know more about that? Get in touch and I'll update you.

Made up work

It may sound crazy, but do you realize that you're actually doing made-up work? For example, VAT, to which you owe a large part of your existence, was only introduced in 1969. But what if the government decides to organize VAT differently?

Ask yourself the following (hypothetical) questions:

  1. What if a self-employed person only becomes a VAT entrepreneur with a turnover of +80K per year.
  2. What if a flat tax is entered for this group.
What would the impact be on your office? And, spoiler alert, question 1 is less hypothetical than you might suspect.

Do you want to know more about that? Get in touch and I'll update you.

There is only 1 business model

Don't be fooled. There are not 100 Business models. And there is only 1. Add value for your customer. Other models do not exist.

So alleged business models like:

  1. Fixed price
  2. Subscription
  3. Hour bill

They are not business models, they are invoice methods. And that's really something different. Keep in mind that if you add value for your customer, it doesn't matter how and to a certain extent even how much you invoice. As long as the customer has the feeling that they have been helped with your services and that value has been added.

The proof of the pudding is in the eating. Ask the customer how much they think it is worth.

Do you want to know more about that? Get in touch and I'll update you.

Interested? Leave your details and I'll call you
Company info
My base is The Hague.

Where consultation is necessary for the service, this can be done via Zoom or Google Meet or simply by telephone. If a face-to-face meeting has added value, I visit the customer's location. 

When visiting Client, my travel preference is as follows:

  1. Possibly on foot.
  2. If that's too far, I'll take the bike.
  3. Public transport is the next step.
  4. And if there is no other option, I will come by car.
In the context of dealing sustainably with Mother Earth, I try to keep my consumption of raw materials to a minimum.
Chamber of Commerce: 56703376
VAT number: 852274002B01

Bank account: ABNAMRO NL82ABNA0586895353

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